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Frequently Asked Questions (fAQS)

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Does Paint Stink?

Stink is not how we would describe it, but the smell depends on the type of paint as there are a wide variety of brands and products in the market. Paint Definity does not smell like it use as most brands now use water-based product instead of an oil-based one. For individuals highly sensitive to odor we can recommend products with less-to-no odor. Additionally, we recommend that when painting is being done or if it has been done that it is so in a well ventilated area (open windows and doors), and keep ventilated (if possible for 24 hours).

Are You Licensed & Certified?

Yes of Course! We are properly Licensed & Insured for business in every city & Jurisdiction listed on the Service Areas section. Additionally, every member of our team is certified in the required tickets to safely paint commercial and residential properties. This Includes, WHIMIS, FALL Protection, Safety, Manlift/Boom Operation (If Applicable).

How do I Request A Quote?

You can request a painting quote by Calling our Toll-Free Number 1(800) 876-4132, Leaving a Voicemail at our General Mailbox, Sending us an Email to quote@promopainting.com, or Filling out the Quote Request form on our website.

How Long of you been Painting?

Our business has been open and operating since 2005 serving Calgary AB, Canmore AB, Banff AB, and Lake Louise AB.

How to Get rid of Paint Odor?

Paint has a very specific smell that is not always pleasant. Certain brands and products designed for specific purposes will have much stronger odor, however, if applied in well ventilated areas should never leave a lingering odor that last more than 24-48 hours. However, if you just cant get that smell out of the room we recommend keeping windows and doors open (if possible) up to 24 hours after the painting has completed. Additionally, you can wash your fabrics that way have been in the area when painting was being completed (Wash your Pillows, Sheets, Blankets, Clothes and Curtains).

What are your service areas?

Promo Painting & Decorating has Professional Painters available at all times within a 100KM Radius of Calgary Alberta. Additionally we service Canmore AB, Banff AB, and Lake Louise AB. You can find out if we service you town by going to the "Service Areas" page in the About Us Section.

How Much Does it Cost to Paint a Home?

The Price to paint a home can vary on a variety of aspects, therefore, it's important that a 30 Minute Free Inspection Appointment is scheduled to receive an accurate price for your home. Are Your walls damaged or textured & needing repairs? What is the exact Square-Footage of the area being painted? Are you changing the color or keeping it the same? Have you chosen a color? Is the home Furnished or Unfurnished? Are there hazards we will have to work around? and so on.... Booking an appointment with us is easy! We are always more than happy to work around your schedule and book an appointment when it works best for you. We look forward to meeting you.

What Are Your Hours of Operation?

Our office is open weekdays (Monday to Friday) 10AM to 6PM for General Inquiries and administration. Our painting crew is available Weekdays & Weekends 24/7 by appointment. Our Quotation Crew is available Weekdays and Weekends 24/7 by Appointment.

How Long Does Painting Take?

The duration of the job will vary based on complexity of the job, preparation time, and number of coats. We are always more than happy to provide estimated timeframes when you book a Quote Request, however, its important to understand that times may vary slightly.

Do You Paint in Calgary AB?

Yes! We our professional painters are primary located in Calgary AB and we operate mobile to other cities and towns located within a 100km+ vicinity.

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